Hearing Aid Compatibility

These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the handset for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Explanation of HAC and Rating System

Hearing Aid Compatibility (HAC) for Wireless Devices

Hearing aids do not always function well with wireless handsets.  Hearing aids operate by using a microphone to pick up sound waves, converting the sound waves into electrical signals to be amplified.  Distortion or amplification of unwanted sound (noise) often occurs.

The FCC’s hearing aid compatibility requirements address hearing aids that operate in either of two modes – acoustic coupling (“M” rating) or inductive coupling (“T” rating).  Hearing aids operating in acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone’s audio signal, and unwanted ambient noise.  Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead using a telecoil to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones.  The FCC’s “M” and “T” ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging.  The “M” or “T” rating does not guarantee that the handset will function without distortion or noise, so PTCI recommends that you test the handset before purchasing.

Levels of Functionality

PTCI offers HAC-compatible handsets and devices in all major price categories, including low-cost (“C” level) (<$100), moderate-cost (“B” level”) ($100-$250), and high-end/feature-rich (“A” level) (>$250).  Costs generally correlate with the number of features, but, if though experience, PTCI finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an “A” level for functionality.  PTCI’s sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset.  HAC-compatible handsets and devices vary in their inherent “levels of functionality,” but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer’s price range.

FCC

Hearing Aid Compatibility (HAC) for Wireless Telephones: https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

Global Accessibility Reporting Initiative:

Gario Index: https://www.gari.info/index.cfm

 

MakeModelHAC RatingFCC IDAI / FBWIFIFunctionality
Samsung Galaxy S9M4/T3A3LSMG950U700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 5.0, 2600, 2300YesHigh End - Features
SamsungGalaxy S9 +M4/T3A3LSMG965U700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 2300, 2300, 2600YesHigh End - Features
SamsungGalaxy Note 9M4/T3A3LSMG960U700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 5.0, 2300, 2600YesHigh End - Features
AlcatelGo FlipM4/T4ZACCJN013700/850/1700/1900/2600 LTE 850/1900 GSMYesLow - Cost
SamsungGalaxy S10eM4/T3A3LSMG970U700/800/850/900/1500/1700/1800/1900/2100/2300/2500/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
SamsungGalaxy S10M4/T3A3LSMG973U700/800/850/900/1700/1800/1900/2100/2300/2500/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
SamsungGalaxy S10+M4/T3A3LSMG975U700/800/850/900/1500/1700/1800/1900/2100/2300/2500/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
AppleiPhone XsM3/T4BCG-3218A600/700/800/850/900/1500/1700/1800/1900/2000/2100/2300/2500/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
AppleiPhone Xs MaxM3/T4BCG-E3219A600/700/800/850/900/1500/1700/1800/1900/2000/2100/2300/2500/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
AppleiPhone XrM3/T4BCG-E3220A600/700/800/850/900/1500/1700/1800/1900/2000/2100/2300/2500/2600/ LTE 850/900/1800/1900 GSMYesHigh End - Features
SamsungGalaxy Note 10M4/T3ASLSMN970U600/700/800/850/900/1700/1800/1900/2100/2300/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
Samsung Galaxy Note 10+M4/T3ASLSMN975U600/700/800/850/900/1700/1800/1900/2100/2300/2600 LTE 850/900/1800/1900 GSMYesHigh End - Features
Apple iPhone SEM3/T4BCG-E3500A600/700/800/850/900/1700/1800/1900/2000/2100/2300/2500/2600/3500/5200 LTE 850/900/1800/1900 GSMYesHigh End - Features
AppleiPhone 11M3/T4BCG-E3309A700/800/850/900/1500/1700/1800/1900/2000/2100/2300/2500/2600/3500 LTE 850/900/1800/1900 GSMYesHigh End - Features
Apple iPhone 11 ProM3/T4BCG-E3305A700/800/850/900/1500/1800/1900/2000/2100/2300/2500/2600/3500 LTE 850/900/1800/1900 GSMYesHigh End - Features
Apple iPhone 11 Pro MaxM3/T4BCG-E3306A700/800/850/900/1500/1700/1800/1900/2000/2100/2300/2500/2600/3500/ LTE 850/900/1800/1900 GSMYesHigh End - Features
Samsung Galaxy S20 M3/T3A3LSMG981U600/700/800/850/900/1700/1800/1900/2100/2300/2500/2600/5200 LTE 850/900/1800/1900 GSM 600/850/1700/1900/2500 5GYesHigh End - Features
SamsungGalaxy S20+M4/T3A3LSMG986U600/700/800/850/900/1700/1800/1900/2100/2300/2500/2600/5200 LTE 850/900/1800/1900 GSM 260/261/600/850/1700/1900/2500 5GYesHigh End - Features
Samsung Galaxy Note 20M3/T3A3LSMN981U600/700/800/850/900/1800/1900/2100/2300/2500/2600/360 LTE 28/39 5GYesHigh End - Features
SamsungGalaxy Note 20 UltraM3/T3A3LSMN986U600/700/800/850/900/1800/1900/2100/2300/2500/2600/360 LTE 28/39 5GYesHigh End - Features
AppleiPhone SE (2020)M3/T4BCG-E3500A600/700/800/850/900/1700/1800/1900/2000/2100/2300/2500/2600/3500/5200 LTE 850/900/1800/1900 GSMYesHigh End - Features
SamsungGalaxy S20 FEM4/T3A3LSMG781U600/700/800/850/900/1800/1900/2100/2300/2500/2600 LTE 600/850/1900/2500 5GYesHigh End - Features
AppleiPhone 12M3/T4BCG-E3542A600/700/800/850/900/1500/1800/1900/2000/2100/2300/2500/2600/3500/3600 LTE 28/39/3500/3700/4700 5GYesHigh End - Features
Apple iPhone 12 ProM3/T4BCG-E3545A600/700/800/850/900/1500/1800/1900/2000/2100/2300/2500/2600/3500/3600 LTE 28/39/3500/3700/4700 5GYesHigh End - Features
AppleiPhone 12 MiniM3/T4BCG-E3539A600/700/800/850/900/1500/1800/1900/2000/2100/2300/2500/2600/3500/3600 LTE 28/39/3500/3700/4700 5GYesHigh End - Features
Apple iPhone 12 Pro MaxM3/T4BCG-E3548A600/700/800/850/900/1500/1800/1900/2000/2100/2300/2500/2600/3500/3600 LTE 28/39/3500/3700/4700 5GYesHigh End - Features
SamsungGalaxy S21M3/T3A3LSMG991U600/700/800/850/900/1700/1800/1900/2100/2300/2600/ LTE SA/NSA/Sub6/mmWave5GYesHigh End - Features
SamsungGalaxy S21+M3/T3A3LSMG996U600/700/800/850/900/1700/1800/1900/2100/2300/2600/ LTE SA/NSA/Sub6/mmWave5GYesHigh End - Features
AlcatelGo Flip 3M4/T42ACCJN032850/900/1800/1900 2G 850/1700/1900 3G 600/700/850/1700/1900/2500/2600 4GYesHigh End - Features
*Updated March 25, 2021