Click on a feature name to expand more information.
Now, thanks to Home Networking from PTCI, you don’t have to be a computer expert to share the speed of your high-speed Internet connection with other computers and wireless devices in your home.
PTCI will install and maintain your network using either wired or wireless technology. Installation is $45 per device.
There’s no better time for everyone in your home to enjoy high speed Internet without the hassles of maintaining your own network.
| myWifi |
| Standard myWifi (connects up to four computers or other devices) per month |
$ 9.95 |
| Dual Band myWifi (recommended for households streaming video and gaming 6, 12, 20, 30, or 50Mbps speeds) per month |
$15.95 |
| Equipment for Purchase |
| Dongle (if customer equipment does not have 802.11n or 802.11ac built in – works on Windows devices only) |
$80.00 |
| Installation Fees |
| New install per device (over 4 devices) |
$45.00 |
| Return Equipment Pickup (per trip) |
$12.95 |
Minimum System Requirements:
Desktop Computer:
- One empty PCI slot
- 10Base-T Ethernet Network Interface Card (NIC)
- Ethernet Cable
Laptop Computer:
- One available PCMCIA Type II or Type III Slot
- 1 MB free space for drivers
Microsoft Operations Systems Supported:
- Windows 2000
- Windows XP (Home and Professional)
- Windows Vista
Client Equipment to obtain higher speeds
- Must use 802.11n
- or 802.11ac
If the customer equipment does not have 802.11n or 802.11ac built in the customer can purchase a dongle will to obtain these speeds.
5MB
per song
or
Photos
3MB
per photo
or
Word Documents
.1MB(102KB)
per doc
$ 2.95
5GB1,000 1600 50,000$ 5.9550GB10,000 16,000 500,000$14.95250GB50,000 80,000 2,500,000
If you have questions about this service, feel free to contact us or call 800-562-2556 or 338-2556 in Guymon.
PC Caller ID
Only $3.00 per month!
- View incoming phone calls on your computer screen
- Keep a history of your calls
- Custom pop-up alert
- Customize contact nicknames and pictures
Limit to 10 total PCs per account. Windows XP or higher. Not available for dial-up.
Secure IT Plus builds upon the base security protection from viruses, worms, and missing Microsoft patches delivered by Secure IT. With Secure IT Plus, not only is your computer fully protected from all various expanded Internet Security threats, but it’s also optimized and maintained to provide you with top notch performance.
Features include:
- Parental Controls
- Automated Spyware Protection
- Automated Virus Protection
- Automated Windows Updates
- Disk Optimization
- Popup Blocker for Internet Explorer
- Monthly Reports
- $5.95 /month
- $4.95 one time Administration Set-up Fee
- $24.95 Professional Remote Install Service
If you have questions about this service, feel free to contact us or call 800-562-2556 or 338-2556 in Guymon.
Click on a question below to see its answer.
Broadband refers to Internet access that is faster than dialup. The term broadband refers to types of transmission techniques that carry voice, video or data channels simultaneously over a common wire.
Broadband and high-speed are interchangeable terms used to refer to the Internet connection you are using.
Broadband Internet connects your computer to the Internet via a high-speed cable modem and/or a fiber-optic cable network. This can also bring you digital telephone and digital television services.
Broadband Internet allows you to receive more information quickly and do more on the Internet by giving you:
- An always-on connection – no busy signals
- Faster than dial-up
- The ability to surf the Web without tying up your phone line
- Fast video and music downloads
- Cable or Cable Modem – The Internet service provided by a cable company. The Internet connection is provided on the same type of cable that you plug into your television for Cable TV service.
- DSL (Digital Subscriber Line) – Transforms copper telephone lines into carriers of digital data. DSL uses the same copper wires that carry voice traffic to your telephone to carry high-speed data.
- WIPPL – Line of site transmits using towers.
Installation timing varies by the specific service you order. After you sign up for service, a service representative will call you to schedule your installation date and time.
There is a one-time fee for the installer to go to your home and set up the service. Review details on your application for installation fees.
PTCI may offer special promotions on their monthly fees for a certain period of time when you sign up for service. After that stated period of time, your service will move to a regular monthly fee.
Monthly fees may vary based on the plan and/or your location.
Contact a PTCI Customer Services Representative by calling 800-562-2556, using our online
contact us form or
email.
PC: Windows XP and above
- PC with 300 MHz or higher processor clock speed recommended; 233 MHz minimum required (single or dual processor system); Intel Pentium/Celeron family or AMD K6/Athlon/Duron family, or compatible processor recommended.
- 128 MB of RAM or higher recommended (64 MB minimum supported; may limit performance and some features)
Macintosh: OS X or above
- Macintosh computer with PowerPC G5, G4, or G3 processor
- 256 MB of physical RAM
PTCI offers limited dial-up access services for use when you travel. PTCI also offers
Internet Aircards. Please review each plan details before selecting a plan.
The monthly fee varies by which service plan you select. In addition to the monthly fee for high-speed Internet service, broadband service may also include charges for the modem, additional e-mail accounts, additional Web storage and/or a limited dial-up Internet account.
Using your full mailing address and telephone number is the best way to determine if broadband service is available to your home.
Your telephone number is not required to check availability for cable Internet service; however, a contact number is needed when you place an order so that PTCI can follow up with you to schedule installation.
No, your information is only used to determine if you can get broadband service at your home.
After you sign up for service, installation timing varies by the specific service you order. A service representative will call you to schedule your installation date and time.
When you place an order through PTCI, we process your request. A representative from PTCI will contact you to discuss the order request and to schedule installation.
You can follow up by calling 800-562-2556.
If you have already submitted an order, you will need to cancel it directly with the Customer Service Representative.
Please contact the Customer Service Representative directly regarding any questions or concerns you have with your service.
This is the monthly charge for the Internet service after any promotional pricing period. The monthly charge may be higher if you choose to lease a modem.
This is a one-time charge by PTCI to go to your home and install the Internet service.
This refers to the hardware you need to run the Internet service.
This refers to the cost of the hardware you need to run the service. Depending on the plan and options you order, this cost may not be included in your Internet service order.
This is the commitment you must make to receive the indicated price and promotions. If a contract is necessary when you sign up for service, there may be a penalty for breaking it.
Information passes between your computer and the Internet in two directions: upstream and downstream. Information that flows upstream is sent from your computer to the Internet, such as sending e-mail attachments or playing two-way games. Information that flows downstream is from the Internet to your computer, such as surfing the Web or downloading files. Please note that broadband service speeds are an estimate. The actual speed varies by provider and may vary.
This refers to the number of separate (5) e-mail accounts that are included with the service.
Yes, this refers to the ability to access your account through a dial-up connection (e.g., from a remote location). Although you may not have high speeds, you will have access to your e-mail and account information.
This is the amount of storage space on the PTCI network that you are able to use.
PTCI also offers
Data Storage.
A static Internet protocol address is a unique number assigned to your computer by PTCI. Static IPs are permanent numbers that always identify your computer to others on the Internet. PTCI limits the number of static IPs assigned. Additional fees for static IPs are charged. Certain two-way applications such as VoIP (Voice over IP) require static IP addresses in order to work correctly.
A dynamic Internet protocol address is a temporary number assigned to your computer by your service provider. This number or address allows other(s) on the Internet to communicate with your computer. A dynamic IP is typically assigned for a certain length of time after which the address is returned to a pool of IP addresses. The next time you log on or begin a new session, a new dynamic IP could be assigned.
These are the minimum capabilities your computer must have in order to support a particular broadband service. It will typically specify the operating system, memory, processor speed, open ports and/or drives required.
This refers to any cost associated with breaking a service contract with PTCI.
This identifies additional limitations and information about the service.
Wireless devices and gadgets are more affordable than ever before and Wi-Fi is standard in most homes and businesses. Your type of usage and number of devices determines your Internet speed needs. Faster speeds along with our dual-band myWifi keeps everyone connected. Ask our customer services representatives for an upgrade today.
Email + 1 device – 3Mbps
Email & Surfing + 1 device – 3Mbps to 6 Mbps
Facebook & YouTube + 2 devices – 6Mbps
Netflix & Gaming + 3 to 6 devices – 12Mbps to 20Mbps
More Streaming, Home Office, Need Upload + 6 to 10 devices – 20Mbps+
Heavy User, Kids on Devices, Work from Home 10 + devices – 30Mbps to 50Mbps
