Hearing Aid Compatibility

Hearing Aid Compatibility

These handsets have been tested and rated for use with hearing aids for some of the wireless technologies that they use. However, there may be some newer wireless technologies used in these phones that have not been tested yet for use with hearing aids. It is important to try the different features of these phones thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of the handset for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Explanation of HAC and Rating System

Hearing Aid Compatibility (HAC) for Wireless Devices

Hearing aids do not always function well with wireless handsets.  Hearing aids operate by using a microphone to pick up sound waves, converting the sound waves into electrical signals to be amplified.  Distortion or amplification of unwanted sound (noise) often occurs.

The FCC’s hearing aid compatibility requirements address hearing aids that operate in either of two modes – acoustic coupling (“M” rating) or inductive coupling (“T” rating).  Hearing aids operating in acoustic coupling mode receive through a microphone and then amplify all sounds surrounding the user, including both desired sounds, such as a telephone’s audio signal, and unwanted ambient noise.  Hearing aids operating in inductive coupling mode turn off the microphone to avoid amplifying unwanted ambient noise, instead of using a telecoil to receive only audio signal-based magnetic fields generated by inductive coupling-capable telephones.  The FCC’s “M” and “T” ratings indicate whether a handset can be expected to function well with a hearing aid and are generally marked clearly on the handset packaging.  The “M” or “T” rating does not guarantee that the handset will function without distortion or noise, so PTCI recommends that you test the handset before purchasing.

Levels of Functionality

PTCI offers HAC-compatible handsets and devices in all major price categories, including low-cost (“C” level) (<$100), moderate-cost (“B” level”) ($100-$250), and high-end/feature-rich (“A” level) (>$250).  Costs generally correlate with the number of features, but, if through experience, PTCI finds that a certain handset contains features that work well with hearing aids, such as volume control, it will be labeled accordingly with an “A” level for functionality.  PTCI’s sales staff is trained to assist all existing and prospective customers looking for a HAC-compliant device/handset.  HAC-compatible handsets and devices vary in their inherent “levels of functionality,” but typically at least one (1) HAC-compliant handset/device with features and services typical of its price category can be found that meets each customer’s price range.

FCC

Hearing Aid Compatibility (HAC) for Wireless Telephones: https://www.fcc.gov/hearing-aid-compatibility-wireless-telephones

Global Accessibility Reporting Initiative

Gario Index: View website

SamsungGalaxy Note 10M4/T3ASLSMN970U600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2600 LTE 850, 900, 1800, 1900 GSMYesHigh End – FeaturesSamsungGalaxy Note 10+M4/T3ASLSMN975U600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2600 LTE 850, 900, 1800, 1900 GSMYesHigh End – Features

Make Model HAC Rating FCC ID AI / FB WIFI Functionality
Samsung Galaxy S9 M4/T3 A3LSMG950U 700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 5.0, 2600, 2300 Yes High End – Features
Samsung Galaxy S9+ M4/T3 A3LSMG965U 700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 2600, 2300 Yes High End – Features
Samsung Galaxy Note 9 M4/T3 A3LSMG960U 700, 800, 800, 850, 850, 850, 850, 1700, 1700, 1900, 1900, 1900, 1900, 2.4, 2.5, 5.0, 2600, 2300 Yes High End – Features
Alcatel Go Flip M4/T4 ZACCJN013 700, 850, 1700, 1900, 2600 LTE 850, 1900 GSM Yes Low – Cost
Samsung Galaxy S10e M4/T3 A3LSMG970U 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Samsung Galaxy S10 M4/T3 A3LSMG973U 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Samsung Galaxy S10+ M4/T3 A3LSMG975U 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone Xs M3/T4 BCG-3218A 600, 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone Xs Max M3/T4 BCG-E3219A 600, 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone Xr M3/T4 BCG-E3220A 600, 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone SE M3/T4 BCG-E3500A 600, 700, 800, 850, 900, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone 11 M3/T4 BCG-E33309A 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone 11 Pro M3/T4 BCG-E33305A 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Apple iPhone 11 Pro Max M3/T4 BCG-E33306A 700, 800, 850, 900, 1500, 1700, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500 LTE 850, 900, 1800, 1900 GSM Yes High End – Features
Samsung Galaxy S20 M3/T3 A3LSMG981U 600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM 260, 261, 600, 850, 1700, 1900, 2500 5G Yes High End – Features
Samsung Galaxy S20+ M4/T3 A3LSMG986U 600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2500, 2600 LTE 850, 900, 1800, 1900 GSM 260, 261, 600, 850, 1700, 1900, 2500 5G Yes High End – Features
Samsung Galaxy Note 20 M3/T3 A3LSMN981U 600, 700, 800, 850, 900, 1800, 1900, 2100, 2300, 2500, 2600, 360 LTE 28/39 5G Yes High End – Features
Samsung Galaxy Note 20 Ultra M3/T3 A3LSMN986U 600, 700, 800, 850, 900, 1800, 1900, 2100, 2300, 2500, 2600, 360 LTE 28/39 5G Yes High End – Features
Apple iPhone SE (2020) M3/T4 BCG-E3500A 600, 700, 800, 850, 900, 1800, 1900, 2100, 2300, 2500, 2600 LTE 600, 850, 1900, 2500 5G Yes High End – Features
Samsung Galaxy S20 FE M4/T3 A3LSMG781U 600, 700, 800, 850, 900, 1800, 1900, 2100, 2300, 2500, 2600, LTE 600, 850, 1900, 2500 5G Yes High End – Features
Apple iPhone 12 M3/T4 BCG-E3542A 600, 700, 800, 850, 900, 1500, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500, 3600 LTE 28, 39, 3500, 3700, 4700 5G Yes High End – Features
Apple iPhone 12 Pro M3/T4 BCG-E3545A 600, 700, 800, 850, 900, 1500, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500, 3600 LTE 28, 39, 3500, 3700, 4700 5G Yes High End – Features
Apple iPhone 12 Mini M3/T4 BCG-E3539A 600, 700, 800, 850, 900, 1500, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500, 3600 LTE 28, 39, 3500, 3700, 4700 5G Yes High End – Features
Apple iPhone 12 Pro Max M3/T4 BCG-E3548A 600, 700, 800, 850, 900, 1500, 1800, 1900, 2000, 2100, 2300, 2500, 2600, 3500, 3600 LTE 28, 39, 3500, 3700, 4700 5G Yes High End – Features
Samsung Galaxy S21 M3/T3 A3LSMG991U 600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2600 LTE SA, NSA, Sub6, mmWave5G Yes High End – Features
Samsung Galaxy S21+ M3/T3 A3LSMG996U 600, 700, 800, 850, 900, 1700, 1800, 1900, 2100, 2300, 2600 LTE SA, NSA, Sub6, mmWave5G Yes High End – Features
Alcatel Go Flip 3 M4/T4 2ACCJN032 850, 900, 1800, 1900 2G 850, 1700, 1900 3G 600, 700, 850, 1700, 1900, 2500, 2600 4G Yes High End – Features
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