Smartphones make our lives easier and more effective, but occasionally, troubles create stressful situations. Thankfully, many common smartphone issues have relatively easy fixes.
If you drop a call, try these steps:
If you experience call failure, check this setting first.
Other device-related issues
Updating your phone’s software (iOS for Apple and Android for Samsung) contains bug fixes and should be done regularly. Check your phone’s settings first, and install the software if an available update is displayed. Software updates fix many smartphone issues.
If you continue experiencing issues, please report your problem in this form, or chat with a representative online using the “Chat with us” button.