Many factors can contribute to issues with your video streaming experience. Issues like aging routers, aging SmartTVs, aging streaming devices, or subscribing to an internet plan that doesn’t meet your usage needs can all degrade your internet experience. You may want to reboot your streaming device to troubleshoot first. Blurry images may be due to your TV resolution settings, your streaming service provider, or issues with your bandwidths/internet speed. To help diagnose your unique troubles, please call us at 800-752-5411 to open a ticket so we can help you