PTCI Text to Landline Service

Panhandle Telecommunication Systems, marketed as PTCI, added an additional text messaging feature which allows its cellular customers to send text messages to home phones all over the US and Canada. The PTCI customer simply enters a landline number in the “TO” field of the text message, types their message and sends it off. The message is then delivered to the home phone as a voice message. The home phone recipient can even respond back using their own voice. The PTCI customer will also receive a status text message telling him if the message was delivered to a live person or a voicemail system and a reply text message if the home phone recipient replies.

User Instructions

Messages

Retrieving and replying to Landline Telephony messages: Auto message will say:

1. You have a text message from xxx-xxx-xxxx. powered by PTCI’S text to landline service. To hear this message, Press 1″

2. You press 1 and listen to your message

3. After you listen to your message; to reply- press 2, to disconnect call- press the star key *, to hear your message again- press 3

4. After you press 2, record your reply at the tone. when you are done, press 1. Press # to cancel recording

5. Auto message will say “Reply sent; goodbye and thank you for using PTCI’s text to landline service

6. If after step 5, you press #, the reply is cancelled. To reply- press 2, to disconnect call- press the star key.

7. You press *

8. Auto message will say “Goodbye and thank you for using PTCI’s text to landline service.”

Retrieving reply from landline telephony voice messages sent by SMS: (source: callback phone number)

1. You will receive an SMS that you have a reply

2. Press talk or call 1-787-xxx-xxx to listen to the reply to your text to landline message from yyy-yyy-yyyy. pin <4 digit pin>

3. Auto message “This is a reply message from yyy-yyy-yyyy; you listen to your message. To hear message again press 2: to disconnect call; press the star key.

4. Press* – goodbye and thank you for using PTCI’s text to landline service.